Explore What Legal Access Means
Your legal relationship with us starts when you create an account, confirm your phone or email, and accept the terms shown during registration. We apply those terms to account access, wallet activity, identity checks, disputes, cookie choices and service contact. If a legal rule in your
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location affects access, eligibility depends on local law, and we may ask you to pause activity until the account record is checked. From Surabaya or any other supported Indonesia location, your DANA, OVO, GoPay or QRIS activity is logged with a timestamp so support can match
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a wallet event to your account. We do not ask you to send card photos for these local rails; we ask for account details only when needed to confirm ownership, correct a record or answer a legal contact.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.